KIDROBOT 2022 CON EXCLUSIVES PRE-ORDER FAQ

Kidrobot will release limited quantities of the 2022 New York Comic Con Exclusives on Kidrobot.com for pre-sale at 10am MT / 12pm ET on September 7th, 8th & 9th.  The exclusives will ship after NYCC directly to your home. We recommend placing pre-order items on separate orders from any in-stock items as your order will not ship until ALL items on your order arrive at the warehouse.

Kidrobot has 13 2022 NYCC Exclusives.  Each will be revealed individually on Kidrobot Social and email leading up to the pre-sale.

Yes. The limit is THREE PER ITEM per order.

All items can be shipped to U.S. addresses (recommended) and some international addresses, while supplies last. We can NOT ship to PO boxes. You will be charged IMMEDIATELY on placing your order, but items will not ship until the items are available in our warehouse.  Check product pages for updated estimated ship dates.

You will be charged IMMEDIATELY on placing your order. All sales are final. 

All orders will ship after New York Comic Con 2022.  All Exclusives are pre-order items.  Check the product page for updated shipping estimates.  Do not contact Customer Service asking when items will ship.  You will recieve an email with tracking information when the order ships. We recommend placing pre-order items on separate orders from any in-stock items as your order will not ship until ALL items on the order arrive at the warehouse. Place multiple orders based on shipping estimate if you do not want to wait. We will not split orders.

We are required to charge sales tax on purchases in some states.  Sales tax will be added to your subtotal before completing your purchase.

Yes. Limited quantities of the exclusives will be offered online for pre-sale at Kidrobot.com.  The rest will be available on a first-come-first-served basis at New York Comic Con Kidrobot Booth.

If you order an exclusive on Kidrobot.com, it will be shipped to you after the show.

No. Kidrobot Con Exclusives are only available on Kidrobot.com and the Show Floor.

This site accepts all major credit cards, Apple Pay, Google Pay, Shop Pay and PayPal.  International orders can be placed with additional payment methods based on location.

No. If you add items that are not exclusives to your order, you will receive ALL the items, if available, at the same time. We recommend placing pre-order items on separate orders from any in-stock items as your order will not ship until ALL items arrive at the warehouse. Place orders based on similar estimated ship times to not have to wait for all items to arrive.

We are opening the Kidrobot 2022 Pre-sale to International orders this year, while supplies last.  In some cases, these orders will be canceled if our international order system flags it as high risk.

All orders will ship after New York Comic Con 2022.  All Exclusives are pre-order items.  Check the product page for updated shipping estimates.  Do not contact Customer Service asking when items will ship.  You will recieve an email with tracking information when the order ships. We recommend placing pre-order items on separate orders from any in-stock items as your order will not ship until ALL items on the order arrive at the warehouse. Place multiple orders based on shipping estimate if you do not want to wait. We will not split orders.

No.  All exclusive orders cannot be canceled or changed after they are placed. Exclusives fall under the same policies of all Kidrobot.com purchases. All sales are final.

We have done our best to address questions. Please read through the FAQs and Pre-Sale pages before contacting customer service.  Do not contact Customer Service to ask where your order is.  If you cannot find answers in our general FAQ Help Center or this Con Exclusives FAQs page, you can contact Customer Service at help@kidrobot.com.