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Kidrobot Con Exclusives Pre-Sale FAQ

Welcome to the official Kidrobot Con Exclusives Pre-sale FAQs!

Below you’ll find everything you need to know about our Con Exclusive product drops: how to order, when they ship, where they’re available, and what to expect.

General

HOW DOES THE CON EXCLUSIVES PRE-SALE WORK?

Kidrobot releases limited quantities of 2026 Con Exclusives on Kidrobot.com for pre-sale at 10 am MT / 12 pm ET on June 5th and 17th.

These Con Exclusives are estimated to ship directly to your home AFTER the completion of San Diego Comic-Con (July 23-26, 2026).

We recommend placing pre-order items on separate orders from any in-stock items, as your order will not ship until ALL items in the order arrive at the warehouse.

WHAT ARE YOUR EXCLUSIVES THIS YEAR?

The Con Exclusives are revealed on Kidrobot social and email leading up to the pre-sale. Follow us on Instagram and sign up for email to be the first to know about drops, exclusives, sales and more!

View the 2025 Con Exclusives Collection.

IS THERE A LIMIT TO HOW MANY I CAN ORDER?

Yes, the limit is 2 per household.

Any duplicate orders or orders due to bot use will be cancelled. We have anti-fraud measures in place to detect fraudulent orders.

CAN I MAKE CHANGES TO MY ORDER AFTER IT IS PLACED?

No. Orders cannot be canceled or changed after they are placed. Exclusives fall under the same policies as all Kidrobot.com purchases. All sales are final.

WILL YOU BE OFFERING THE EXCLUSIVES FOR SALE IN STORES OR AT OTHER CONVENTIONS?

No, these Con Exclusives will ONLY be available on Kidrobot.com during the online pre-order event and in booth (#3545) at San Diego Comic-Con 2026.

Shipping

WHEN WILL MY ORDER SHIP?

Con Exclusives are estimated to start shipping after San Diego Comic-Con (Q3 2026).

*Shipping dates are estimates and subject to change.

Please note: If your order has multiple PRE-ORDER items, your order will not ship until ALL pre-order items arrive. We recommend placing separate orders if items have different arrival dates.

WHERE DO YOU SHIP?

Kidrobot.com ships both domestically and internationally, with countries listed at checkout.

Please note: certain products have shipping restrictions. Specific shipping information can be found on each product page.

We cannot ship to P.O. boxes.

For International orders, duties, customs fees, and import taxes are not charged at the time of purchase. You may be charged additional duties and import taxes when you receive your shipment.

For more shipping information, please refer to our Shipping Policy.

Payment

WHAT PAYMENT METHODS DO YOU ACCEPT FOR PRE-ORDERS?

This site accepts all major credit cards, PayPal and Shop Pay.

WHEN WILL I BE CHARGED?

You will be charged IMMEDIATELY upon placing your order. All sales are final.

WILL I BE CHARGED SALES TAX?

We are required to charge sales tax on purchases in states or countries that legally require it. Sales tax will be added to your subtotal before completing your purchase.

At San Diego Comic-Con

WHERE CAN I FIND YOU AT SDCC?

Visit us at Booth #3545 at San Diego Comic-Con, July 23-26, 2026!

CAN I BUY YOUR EXCLUSIVES AT SDCC?

Yes. LIMITED QUANTITIES of our 2026 Con Exclusives will be available at Booth #3545. They will be available on a first-come, first-served basis.

VISIT US AT SAN DIEGO COMIC-CON July 23-26, 2026!

CAN I PRE-ORDER ONLINE AND PICK UP MY ITEM AT YOUR SDCC BOOTH?

No. If you pre-order an exclusive here, it will be shipped to you. Con Exclusives are estimated to start shipping after SDCC (Q3 2026).